What they’re saying about Clever Contacts…
Owner, Flat Earth Direct
“Clever Contacts are brilliant to work with. No job is to hard or out of their skill set. They recognise the most important part of their business is their phone agents and it’s easy to see what a difference this makes to results and the conversations they have with donors. Ultimately, their cost per acquisition on campaigns we’ve partnered on is some of the best I’ve seen. Working together, I couldn’t recommend another agency more.”
Fundraising Manager, The Prince Charles Hospital Foundation
“Partnering with a tele-fundraising group like Clever Contacts has been incredibly rewarding for our charity. We have been impressed with their friendly and focussed account team, open and transparent communication and dedication to ensuring our campaigns are effective.
We’re confident in their robust data privacy and security measures which should be a paramount necessity these days. Notification of potential issues and other call outcomes such as bequest leads are flagged and our programme requirements can be adjusted at any time to better suit our needs.
By meeting and getting to know their fundraising team and see first-hand their enthusiastic and warm team culture, it’s clearly evident the respect they hold for all donors. Clever Contacts’ dedicated team work hard to deliver exceptional fundraising results. I would recommend Clever Contacts without hesitation for tele-based fundraising campaigns”.
Head of Direct Marketing, Children’s Hospital Foundation
“Clever Contacts are our preferred phone fundraising partner. They have an extremely high standard of donor care and consistently ensure campaigns are tailored and optimised to deliver the best results.
The team are client focussed to find solutions and assist us with our planning as well as being flexible to schedule our activities in even at short notice.
Manager, Bequests and In Memory, Cancer Council NSW
“Our bequest conversations are of the utmost importance and it’s why we trust Clever Contacts to be the voice on our behalf. Their specialised bequest team visit us from QLD for onsite training and ensure every fundraiser is genuinely an extension of our team. They’re very competitive on price and you can know it’s an honest agency who place the highest importance on warm, engaging calls. We know their career phone fundraisers personally and know they value our Bequest supporters and believe in our vision for a cancer-free future as much as we do”.
Marketing and Communications Manager, Royal Melbourne Hospital Foundation
“Clever Contacts have gone above and beyond for the RMH Foundation. They consistently deliver quality results and fantastic customer service and we always feel valued and appreciated by the team.
The fundraisers take great care of our donors, and I would not hesitate in recommending them to any charities looking to add telemarketing to their fundraising strategy”.
Retention and Development Manager – Regular Giving, The Smith Family
“Clever Contacts is a great tele-fundraising partner to work with. They are professional, efficient and provide high quality results. Nothing is ever too difficult for Clever Contacts and their team are wonderfully supportive with our campaigns. They are an extension of our team, with their care and dedication for our supporters and they have consistently delivered outstanding results. I would highly recommend Clever Contacts for any not-for-profit organisation who want to grow their campaigns”
Senior Manager Community Programs, Mater Foundation
“Flexible, professional, genuine and passionate– are just some of the words that come to mind when thinking of the team at Clever Contacts. I’ve had the privilege of working with Clever Contacts for just over three years, across a wide variety of peer to peer fundraising campaigns and from the start it’s been the embodiment of a true partnership. The team at Clever Contacts play a crucial role in helping to deliver our largest community program at Mater, RACQ International Women’s Day Fun Run, which has seen a 154% growth in fundraising revenue over the past two years. With a personalised and tailored approach Clever Contacts provide their clients with industry trends, recommendations and techniques to ensure we are implementing a plan that our donors and participants will be most responsive to. We consider the Clever Contacts an extension of the Mater Foundation team and are excited about what we can achieve together in the future.
Manager – Individual and Regular Giving (RSPCA NSW)
“We have been working with Clever Contacts for a few years in all areas of telephone fundraising. During this time, we have built a very close relationship built on trust and confidence. Over the last few years, Clever Contacts have delivered exceptional results, and continue to push themselves to do better and better. They have helped us grow our Regular Giving program, and have also helped us identify many bequest prospects. We often get positive feedback from our supporters about the manner and knowledge of the fundraisers on our campaigns. The service we receive from the accounts management team is wonderful – they’re always quick to get back to us, and often approach us with new ideas and recommendations. We don’t consider Clever Contacts as a supplier, but rather a partner and a friend.”
Marketing Manager, Dry July Foundation
“We’ve seen terrific results since using Clever Contacts as our phone fundraising agency. Their team have worked with us to get the best results possible from our welcome calls, and they allow us to be reactive to ensure we’re following the trends of our campaign. Their phone agents are friendly and professional, and their project outlines and scripting are very comprehensive. I would have no hesitation in recommending Clever Contacts.”