What they’re saying about Clever Contacts…
Retention and Development Manager – Regular Giving, The Smith Family
“Clever Contacts is a great tele-fundraising partner to work with. They are professional, efficient and provide high quality results. Nothing is ever too difficult for Clever Contacts and their team are wonderfully supportive with our campaigns. They are an extension of our team, with their care and dedication for our supporters and they have consistently delivered outstanding results. I would highly recommend Clever Contacts for any not-for-profit organisation who want to grow their campaigns”
Owner, Flat Earth Direct
“Clever Contacts are brilliant to work with. No job is too hard or out of their skill set. They recognise the most important part of their business is their phone agents and it’s easy to see what a difference this makes to results and the conversations they have with donors. Ultimately, their cost per acquisition on campaigns we’ve partnered on is some of the best I’ve seen. Working together, I couldn’t recommend another agency more.”
Manager – Individual and Regular Giving (RSPCA NSW)
“We have been working with Clever Contacts for a few years in all areas of telephone fundraising. During this time, we have built a very close relationship built on trust and confidence. Over the last few years, Clever Contacts have delivered exceptional results, and continue to push themselves to do better and better. They have helped us grow our Regular Giving program, and have also helped us identify many bequest prospects. We often get positive feedback from our supporters about the manner and knowledge of the fundraisers on our campaigns. The service we receive from the accounts management team is wonderful – they’re always quick to get back to us, and often approach us with new ideas and recommendations. We don’t consider Clever Contacts as a supplier, but rather a partner and a friend.”
Fundraising Direct Marketing Manager, Peter MacCallum Cancer Foundation
Clever Contacts has been a key part of Peter Mac’s growth in regular giving via digital and TV advertising over the past 2 years. The team consistently performs above expectations, and their enthusiasm and passion for our cause means I have complete trust in the positive and fulfilling conversations they have with our prospective donors. It is always a pleasure to lead a Clever Contacts training and to see the team’s smiling faces across a video chat. Clever Contacts have also been proactive in providing new campaign strategies and ideas, and are always willing to test new approaches that we may come up with”.
Producer, DTV Australia
“Working with Clever Contacts over the years has been nothing short of exceptional. They consistently achieve targets for our clients while providing a warm, genuine and engaging experience for donors. If you’re looking for a partner who’s flexible, ethical and can deliver, you really can’t go past the Clever Contacts team”.
Marketing Manager, Dry July Foundation
“We’ve seen terrific results since using Clever Contacts as our phone fundraising agency. Their team have worked with us to get the best results possible from our welcome calls, and they allow us to be reactive to ensure we’re following the trends of our campaign. Their phone agents are friendly and professional, and their project outlines and scripting are very comprehensive. I would have no hesitation in recommending Clever Contacts.”
Telemarketing Manager, Mater Foundation
“I have had the privilege of working with the team at Clever Contacts for the past 12 months and they have always been professional, helpful and flexible. Clever Contacts play a crucial role in helping to deliver several donor programs as well as community fundraising and bequest programs. I believe that a true partnership is based on trust and transparency, both these qualities are highly valued by this team which makes them a great extension of our organisation. Clever Contacts’ experience and expertise in tele-fundraising makes the end to end campaign planning and execution process streamlined and well-organized.”
Manager, Bequests and In Memory, Cancer Council NSW
“Our bequest conversations are of the utmost importance and it’s why we trust Clever Contacts to be the voice on our behalf. Their specialised bequest team visit us from QLD for onsite training and ensure every fundraiser is genuinely an extension of our team. They’re very competitive on price and you can know it’s an honest agency who place the highest importance on warm, engaging calls. We know their career phone fundraisers personally and know they value our Bequest supporters and believe in our vision for a cancer-free future as much as we do”.
Fundraising Manager, The Prince Charles Hospital Foundation
“Partnering with a tele-fundraising group like Clever Contacts has been incredibly rewarding for our charity. We have been impressed with their friendly and focussed account team, open and transparent communication and dedication to ensuring our campaigns are effective.
We’re confident in their robust data privacy and security measures which should be a paramount necessity these days. Notification of potential issues and other call outcomes such as bequest leads are flagged and our programme requirements can be adjusted at any time to better suit our needs.
By meeting and getting to know their fundraising team and see first-hand their enthusiastic and warm team culture, it’s clearly evident the respect they hold for all donors. Clever Contacts’ dedicated team work hard to deliver exceptional fundraising results. I would recommend Clever Contacts without hesitation for tele-based fundraising campaigns”.