Nadia Watson

Individual Giving Manager, Australian Conservation Foundation

“We’ve been partnering with Clever Contacts for a few years now on multiple campaigns – both inbound and outbound – for our regular giving, gift in wills, and individual giving programs. We are continually impressed by their professionalism, passion for the work and our cause, team culture, and of course, their brilliant results. We see the Clever Contacts team as an extension of our own and look forward to many more years of engaging work together.”

Amy Brown

Manager – Individual and Regular Giving (RSPCA NSW)

“We have been working with Clever Contacts for a few years in all areas of telephone fundraising. During this time, we have built a very close relationship built on trust and confidence. Over the last few years, Clever Contacts have delivered exceptional results, and continue to push themselves to do better and better. They have helped us grow our Regular Giving program, and have also helped us identify many bequest prospects.  We often get positive feedback from our supporters about the manner and knowledge of the fundraisers on our campaigns. The service we receive from the accounts management team is wonderful – they’re always quick to get back to us, and often approach us with new ideas and recommendations. We don’t consider Clever Contacts as a supplier, but rather a partner and a friend.”

Julia Cameron

Fundraising Direct Marketing Manager, Peter MacCallum Cancer Foundation

Clever Contacts has been a key part of Peter Mac’s growth in regular giving via digital and TV advertising over the past 2 years. The team consistently performs above expectations, and their enthusiasm and passion for our cause means I have complete trust in the positive and fulfilling conversations they have with our prospective donors. It is always a pleasure to lead a Clever Contacts training and to see the team’s smiling faces across a video chat. Clever Contacts have also been proactive in providing new campaign strategies and ideas, and are always willing to test new approaches that we may come up with”.

Brian Saunders

Commercial Operation Manager, Guide Dogs Queensland

“Working with Clever Contacts from Guide Dogs has been an absolute pleasure and a game-changer for our lottery program. As market leaders in their field, they bring unparalleled expertise and dedication to our much valued  partnership which continues to grow. What truly sets them apart is their transparency, flexibility, passion and commitment to work collaboratively to help our cause.

The Clever Contacts team is not just well-trained; they embody a spirit of excellence and take immense pride in their work. 

Clever Contacts are more than a partner, they are an extension of our Guide Dogs family and we are grateful for their continued support and applaud the positive difference they make not only for us but in our community.” April 2024

Teneale Cameron

Manager, Bequests and In Memory, Cancer Council NSW

“Our bequest conversations are of the utmost importance and it’s why we trust Clever Contacts to be the voice on our behalf. Their specialised bequest team visit us from QLD for onsite training and ensure every fundraiser is genuinely an extension of our team. They’re very competitive on price and you can know it’s an honest agency who place the highest importance on warm, engaging calls. We know their career phone fundraisers personally and know they value our Bequest supporters and believe in our vision for a cancer-free future as much as we do”.

Lavina Huggett

Retention and Development Manager – Regular Giving, The Smith Family

“Clever Contacts is a great tele-fundraising partner to work with. They are professional, efficient and provide high quality results. Nothing is ever too difficult for Clever Contacts and their team are wonderfully supportive with our campaigns. They are an extension of our team, with their care and dedication for our supporters and they have consistently delivered outstanding results. I would highly recommend Clever Contacts for any not-for-profit organisation who want to grow their campaigns”

Lauren Schilg

Producer, DTV Australia

“Working with Clever Contacts over the years has been nothing short of exceptional. They consistently achieve targets for our clients while providing a warm, genuine and engaging experience for donors. If you’re looking for a partner who’s flexible, ethical and can deliver, you really can’t go past the Clever Contacts team”.

 Katie Evans

Marketing Manager, Dry July Foundation

“We’ve seen terrific results since using Clever Contacts as our phone fundraising agency. Their team have worked with us to get the best results possible from our welcome calls, and they allow us to be reactive to ensure we’re following the trends of our campaign. Their phone agents are friendly and professional, and their project outlines and scripting are very comprehensive. I would have no hesitation in recommending Clever Contacts.”

David Hillier

Fundraising Manager, The Prince Charles Hospital Foundation

“Partnering with a tele-fundraising group like Clever Contacts has been incredibly rewarding for our charity. We have been impressed with their friendly and focussed account team, open and transparent communication and dedication to ensuring our campaigns are effective.
We’re confident in their robust data privacy and security measures which should be a paramount necessity these days. Notification of potential issues and other call outcomes such as bequest leads are flagged and our programme requirements can be adjusted at any time to better suit our needs.
By meeting and getting to know their fundraising team and see first-hand their enthusiastic and warm team culture, it’s clearly evident the respect they hold for all donors. Clever Contacts’ dedicated team work hard to deliver exceptional fundraising results. I would recommend Clever Contacts without hesitation for tele-based fundraising campaigns”.

Vikram Chowdhary 

Individual Giving Manager, Action Aid Australia

“For the last 5+ years all I’ve heard about Clever Contacts is how bloody good they are to work with and what great results they get. This year I finally had a chance to work with them. Together we have produced results that have simply blown my mind, beating my expectations from all other charities I’ve worked with. Kirra and the Account Management team also make things so easy that I’d comfortably recommend them to anyone who wants a quality calling experience from their TM agency and a great account team.” February 2024 

Samantha Midmer

Database & Donor Care Coordinator, Anglicare Victoria

“Clever Contacts has been an exceptional partner from the very beginning. Their team was proactive, responsive, and highly professional throughout our campaign.

Their dedication to delivering results and outstanding customer service was second to none. We have been thoroughly impressed with the quality of their services and will definitely be using them again.

Highly recommended!” July 2024

Clare Tradgett

Regular Giving Retention Specialist, The Fred Hollows Foundation 

“We work in partnership with Clever Contacts on a variety of different telephone fundraising campaigns. In the time we have been working together, we have built a wonderful relationship with the accounts management team. They show constant dedication and professionalism, and the phone agents genuinely care about each conversation with our donors. Clever Contacts has been a truly reliable partner, and we greatly appreciate their dedication to our mission of ending avoidable blindness worldwide.” 

Jocelyn Tan

Direct Marketing Specialist – National Programs, Guide Dogs Australia

“We just wrapped up an incredibly successful campaign with Clever Contacts, and partnering with them was an absolute delight. The experience was seamless from beginning to end.  

Every aspect of the process, from timely data returns and reports to fulfilling ad hoc requests, was executed flawlessly. Their campaign management was exceptional, exhibiting a high level of professionalism. The calling team were also fantastic and demonstrated a deep understanding of Guide Dog’s mission and effectively conveyed that message to our supporters – we are so grateful for the connections they forged. 

Clever Contacts deliver exceptional service, and their team members are not only competent but also a pleasure to collaborate with. We’re eagerly looking forward to nurturing our ongoing partnership with Clever Contacts. Here’s to many more successful endeavours together in the future!” 

Alisha Nagel

Direct Marketing Specialist, Lifeline Australia

“Clever Contacts has an incredible family ethos, a spirit of innovation, and a rock-star team.  They show such genuine care and support for the causes they partner with. We have been blown away by the results.” March 2024 

Leisa Quinn

Senior Manager, Individual Giving, UN Women Australia

“We have been working with Clever Contacts since 2020 and they are hands down one of the best telemarketing agencies we’ve worked with. The team are professional, honest, and flexible and they continue to deliver incredible results across a range of different campaigns including lead generation, value exchange, single donor conversion and upgrades. The Clever Contacts team have been key to helping grow our regular giving program and we look forward to continuing to work with them well into the future.” March 2024 

Katie Couani

Previous Senior Fundraising Manager, Wayside Chapel

“Clever Contacts are an absolute joy to partner with. Their expertise allowed Wayside Chapel to effectively reintegrate telemarketing into our regular giving strategy and achieve results that have exceeded all targets. The team provides exceptional client service, from campaign set up through to execution, with great quality controls and the agility to optimise to further elevate results. Their genuine care and passion for their clients’ causes sets them apart, and I’d work with them again in a heartbeat.”